Privacy policy

Last Updated: July 2026

Forma Atelier Sp. z o.o. ("Forma Atelier", "we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains what personal information we collect, how we use it, the legal basis for processing it, with whom it may be shared, and the rights you have under applicable data protection laws.

This Policy has been prepared in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the applicable laws of the Republic of Poland.

1. Data Controller

The controller of your personal data is:

Forma Atelier Sp. z o.o.

Registered Office
ul. KLONOWA, nr 36 ANTONIÓW 42-233
NIP
5732969588
REGON
543845056
Email
formaatelier@outlook.com
Telephone
+48 794 224 289

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following information.

Identification Information

Full name.

Contact Information

Email address.

Telephone number.

Billing address.

Shipping address.

Order Information

Order number.

Purchased products.

Order history.

Delivery details.

Payment status.

Payment Information

Payments are securely processed through Shopify Payments.

Forma Atelier does not store or have access to complete payment card information.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • preferred language;
  • time zone;
  • basic website usage information.

3. How We Collect Your Information

We may collect your personal information when you:

  • place an order;
  • contact our Customer Support Team;
  • subscribe to promotional emails;
  • browse or interact with our website;
  • create or use a customer account, where available.

Some technical information is collected automatically through essential cookies.

4. Legal Basis for Processing

We process personal data only where we have a valid legal basis, including:

  • performance of a sales contract;
  • compliance with legal obligations;
  • our legitimate business interests;
  • your consent, where required.

5. How We Use Your Information

Your personal data may be used to:

  • process and fulfil your orders;
  • arrange delivery;
  • provide customer support;
  • manage returns and replacements;
  • comply with accounting and tax obligations;
  • detect and prevent fraud;
  • maintain the security of our website;
  • send promotional communications where you have given your consent.

6. Marketing Communications

If you choose to receive marketing communications, we may send you information about:

  • new collections;
  • exclusive offers;
  • promotional campaigns;
  • product launches;
  • company news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in every promotional email.

7. Sharing Personal Data

We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes.

Your information may be shared only where necessary with trusted service providers, including:

  • Shopify;
  • Shopify Payments;
  • delivery service providers;
  • payment processors;
  • accounting service providers;
  • legal advisers where required;
  • public authorities where disclosure is required by law.

All service providers process personal data in accordance with applicable data protection laws.

8. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area.

Where this occurs, appropriate safeguards are implemented, including Standard Contractual Clauses or other legally recognised transfer mechanisms required under the GDPR.

9. Data Retention

We retain personal data only for as long as necessary to:

  • fulfil contractual obligations;
  • comply with legal requirements;
  • manage returns or legal claims;
  • meet accounting and tax obligations;
  • protect our legitimate business interests.

Once retention is no longer required, personal data will be securely deleted or anonymised.

10. Your Rights

Under the GDPR, you have the right to:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion of your personal data where applicable;
  • restrict processing;
  • object to processing;
  • receive your data in a portable format;
  • withdraw consent at any time where processing is based on consent;
  • lodge a complaint with your local data protection authority.

11. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against:

  • unauthorised access;
  • accidental loss;
  • destruction;
  • alteration;
  • unauthorised disclosure.

Although we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Children's Privacy

Our website and products are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

If we become aware that personal information relating to a child has been submitted without the necessary legal consent, we will delete such information without undue delay.

13. Cookies

Our website uses cookies necessary for its operation and functionality.

For more information, please refer to our separate Cookie Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable laws, technology, or our business operations.

The latest version will always be published on this page together with the date of the most recent revision.

15. Contact Us

If you have any questions regarding this Privacy Policy or the way we process personal data, please contact us.

Forma Atelier Sp. z o.o.

Email
formaatelier@outlook.com
Telephone
+48 794 224 289
Registered Office
ul. KLONOWA, nr 36 ANTONIÓW 42-233